An operational walk-through of your day at Plaza.
Five areas. About ten minutes. A short, structured listening session about where time, decisions, and data leak across your role. The summary at the end shows where streamlining would help most.
Anonymous by default. No name, no email, no login. Responses stay on this page until you choose to send them. No-one gets in trouble for an honest answer here. Built for Plaza by TrueTraction.
Where do you sit at Plaza?
This shapes the scenarios you see for each of the five areas. Everyone covers the same five areas, but the wording stays close to how your day actually runs.
Which broad area covers most of your day?
Pick the closest match. We use this only to group answers when more than one person fills this in. We never tie this back to a single person.
Across an average week, how many hours go to manual operational work in your role?
Manual = recurring work that depends on you (or your team) pulling data, reconciling, chasing, formatting, or making decisions that could in principle run from a system. Best estimate.
Based on your inputs, these are the top sticky spots by payback score. Confirm or override.
Each score is your weekly manual hours weighted by run frequency and signal-to-action latency. Higher score = bigger payback if it gets smoothed. Tick the three you would actually want TrueTraction to dig into first. You can override the math.
Quick look at your top pick
Four optional fields about how this work actually runs. Helps Devin know where to look first when he walks the floor with you. Skip anytime.
Which of these systems is Plaza actually running today? Tick what you know is in use.
This calibrates how much lift any change would be. Pre-checked items have been confirmed elsewhere. Leave the rest blank if you are not sure; we confirm during the in-person walk-through.
Three quick Plaza-level compliance check-ins.
These are about Plaza as a property, not about you personally. "Don't know" is the right answer if it is not your area. It just flags the item for Devin to ask the right person during the in-person walk-through.
One last thing, then your summary.
The top thing that broke or got stuck this week, in your own words. Optional, 200 characters.
0 / 200
No contact details needed. The summary stays on your device. If you want to send a copy back to TrueTraction, there is an opt-in button on the next screen.
Your summary
Where the hours go
Each row is one of the five areas, with a payback score derived from how often the work happens, how many hours per week it consumes, and how slow the loop is. Sorted high to low.
Top five smoothing opportunities
Ranked by payback score from your data. Pills show impact and rough effort to deliver. The three you confirmed in the force-rank are marked.
Areas worth digging into in person
Pulled from your answers: anywhere you flagged low confidence, slow loops, or skipped entirely. Devin walks these first when he visits.
How fast each loop closes today
From signal to corrective action. Anything slower than next-day is a candidate for smoothing.
What Plaza is running today
Submitting sends your answers straight to TrueTraction. No name, no email, no login. Anonymous by default.
The default flow is download only. If you choose to email, we show you what is being sent before your mail app opens. Single-respondent files can identify you in small departments. Keep notes general or use Download HTML and forward yourself manually if you want to stay invisible.